Google Review Management for Senior Living & Long-Term Care Providers

Nursing home staff providing compassionate resident care

Turn Your Exceptional Care Into a 5-Star Reputation

When families search for a nursing home or assisted living community, the first thing they see is your Google rating.

A strong online reputation builds trust before they ever visit your facility. More positive Google reviews can increase your visibility in local search results, help your community rank higher on Google, and encourage more families to schedule tours.

Our Google Review Management service is designed specifically for nursing homes, assisted living communities, memory care facilities, and senior living providers.

What's Included

Complete Google Review Management

We handle the entire review process so your team can stay focused on providing exceptional care.

Nursing home residents enjoying outdoor activities

Our service includes:

Google Review Management
Automated Google review requests
Automated follow-up reminders
Internal customer satisfaction surveys
Professional review response guidance
Monthly reputation reports
Reputation monitoring and improvement recommendations

No manual follow-up required.

Automated Review Request System

We build a simple review request system for your facility.

When a resident is discharged, a family member visits, or a positive interaction occurs, your staff simply enters:

Resident or family member's name
Mobile phone number

That's it.

Our system automatically sends a personalized text message requesting a Google review.

If they don't respond, we'll automatically send follow-up reminders to maximize review completion rates.

No manual follow-up required.

Catch Problems Before They Become Public Reviews

Not every experience deserves to become a public Google review.

That's why our system also collects private feedback.

Nursing home resident receiving personalized care

If someone indicates they weren't completely satisfied, they're directed to an internal feedback form instead of immediately posting publicly.

This allows your team to:

Resolve concerns quickly
Improve resident and family satisfaction
Learn where improvements are needed
Reduce the likelihood of negative public reviews

By addressing concerns early, you protect your online reputation while improving the overall experience for residents and their families.

Senior living facility focused on compassionate care

You'll always know exactly how your online reputation is performing.

Monthly Reputation Reporting

Every month you'll receive an easy-to-read report showing:

This allows your team to:

New Google reviews received
Overall star rating
Review growth
Google performance trends
Review response activity
Customer satisfaction insights
Areas needing attention

Why 5-Star Reviews Matter

Families trust Google.

Before making one of the most important decisions of their lives, they compare ratings, read reviews, and evaluate facilities online.

Facilities with more positive reviews and stronger ratings typically receive:

More calls
More website visitors
More scheduled tours
Greater trust from prospective residents and families
Better visibility in Google local search results

Nursing home staff assisting elderly adults

Your reputation has become one of your most valuable marketing assets.

Choose the Right Plan for Your Senior Living Community ⭐

Choose between our easy-to-use review management software or a fully managed service where our team handles everything. Every plan is designed to help nursing homes and senior living communities increase Google reviews, improve ratings, and attract more prospective residents.

DIY BASIC PLAN

DIY Google Review Software

$100/Month

Ideal for smaller nursing homes and assisted living facilities that want to increase Google reviews without adding extra work for staff.

Nursing home team delivering quality resident care

Fully set up for you
Unlimited review requests
Google review monitoring
Easy-to-use dashboard
Customer contact management
Automated review requests
No contracts

Schedule a Consultation $49 Per Month

Best For:
Small businesses that want to manage their own reviews.

PROFESSIONAL PLAN

Managed Google Review Service

$750/Month

Built for multi-unit senior living communities and facilities with 100+ beds that require comprehensive review management, reporting, and dedicated support.